Privacy Policy & POPIA Compliance Notice
How Heartbeat Systems and Consulting protects your personal and corporate information under South African law.
1. Introduction and Responsible Party
Heartbeat Systems and Consulting (Registration Number: 2020/516930/07), headquartered in Centurion, Gauteng, South Africa, respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and applicable international data protection standards.
2. Information We Collect
When you submit a consultation enquiry, interact with our AI assistant or communicate with us via email, telephone or WhatsApp, we collect only the information necessary to respond to your business enquiry: your full name, email address, telephone number, company name, country, industry, service of interest and project description.
3. Purpose of Processing
We process enquiry information exclusively to:
- Respond to your consultation request or technical enquiry;
- Prepare architectural proposals, statements of work or commercial estimates requested by you;
- Maintain security, rate limiting and auditability across our digital platform.
4. Data Security and Retention
All enquiries are stored in encrypted databases with strict role-based access control, TLS encryption in transit, and comprehensive audit logging. We never sell or rent personal or corporate information to third parties.
5. Your Rights Under POPIA
You have the right to request access to, correction of, or deletion of your personal information held by Heartbeat Systems and Consulting. Please contact our Information Officer at joestax@icloud.com or call 063 144 2166.